Regarding the issue of lost packages during transportation:
Before shipment, we have CCTV footage for all packages, whether single or multiple, to ensure that each package is delivered correctly. As a reputable and established store, we have always assured all customers that if a package is lost during transportation or cannot be received due to customs inspection, we will offer a full refund or re-delivery.
The above regulations also apply to customers in Thailand, Indonesia, Macau, and Malaysia.